I just had a tough experience. I noticed a whining sound from the transmission at 102,000 miles. I took my car to the dealership, and they quoted me $9040 for a new transmission. My extended warranty ran out just 2,000 miles ago.
The dealership mentioned that there are so many CHR transmission replacements that they’re on back order. Why isn’t there a recall on these issues? I’m really not ready to pay over $9000 for a new transmission.
After seeing these quotes, I decided not to even ask for one. I’m just going to buy another car.
This seems unfair, shouldn’t there be a recall? How can we get that started?
EmilyToyotaLover said:
This seems unfair, shouldn’t there be a recall? How can we get that started?
I really don’t know but I plan to make some noise about it
EmilyToyotaLover said:
This seems unfair, shouldn’t there be a recall? How can we get that started?
I really don’t know but I plan to make some noise about it
You definitely should. Mine broke down at 80k miles. Luckily, I used the “under 100k” as leverage. Here’s what I told my dealer:
I kept up with all the maintenance, mostly done at the dealership, even the suggested stuff.
I expected a Toyota to last well over 100k miles, not to fail before that.
I asked them why this happened or why it wasn’t caught earlier. I had proof I took care of the car.
I asked what they would do to fix it, as I was ready to walk away and never buy another Toyota.
They ended up covering the transmission, but I had to pay for diagnostics and labor, which came to about $2000-$3000. Not great, but way better than $9000. I don’t expect the car to last much longer, but it’s currently at 107k miles.
The point is to raise your voice. I had no warranty and didn’t buy an extended one. They should support their vehicles because this isn’t normal wear and tear. Mention that you’ve heard others getting their transmissions replaced for free since it’s a known issue.
@Rafe
That’s good to hear! Even though it costs a lot, I hope you started changing the transmission fluid every time you do an oil change. A new or rebuilt transmission will last much longer with that care.
@Martina
I just changed the fluid last time.
EmilyToyotaLover said:
This seems unfair, shouldn’t there be a recall? How can we get that started?
I really don’t know but I plan to make some noise about it
Count me in for that .
Wow, $9000 is a lot. Maybe check if there’s a class action lawsuit. Talking to a lawyer might help. Is there a lemon law in your state that you could use?
What year is your model?
Mika said:
What year is your model?
It’s a 2019 CHR Limited.
brunomars said:
Mika said:
What year is your model?
It’s a 2019 CHR Limited.
Is it the CVT or ECVT version?
It’s the CVT.
I have a 2018 model and it failed at 82,000 miles. Best advice is to buy a new car.
That happened to me too. I found a used transmission from a third-party shop for under $5000 to fix everything. I sold the car to the highest paying dealership and got a manual instead. Toyota CHR transmissions are not good. It’s a hassle, but you can still make it work. Let me know if you want my details. I have a 2020 Toyota CHR XLE with 71k miles.
It makes sense why most 2018 models are listed around $14k on Facebook Marketplace with under 80k miles. I almost bought one, but I saw many complaints about the blind spot issue. Plus, the strange size and lack of power turned me off. Hope you find a way that doesn’t involve paying $9000. Have you thought about checking scrapyards for a transmission?
Check out CarShield.com.
Is this a CVT or ECVT issue? The 1.2 and 1.8 hybrids have different transmissions.